I am so delighted I chose Aspen Live in Care for my mother. The moment I first met them when they came to do my mother’s initial assessment, I knew I had made an excellent choice. They’re so friendly and approachable. I was nervous about how live in care worked, but they put my mind at ease straightaway. I also like the fact that they visit once a week to make sure all is well with my mother and the carers.
Aspen do their best to use two main carers but on occasion due to holidays or illness, we have had other carers. All of them have been exceptional. The care they give my mother is brilliant. They all have a wonderful nature, great sense of humour, and you can really tell they love caring for others. My mother is so happy and well looked after and we as a family couldn’t ask for anything more.
Dad was able to come home from a care home where he was well looked after but not happy. He wanted to be in his own home. Aspen Care helped us arrange this quickly and with no fuss. Dad loves his carer who sings with him and has such a great sense of humour!
When my Mother became very ill we needed to make the decision about how we could care for her during her last months. We were thinking that she would need to go into a nursing home or hospice, until someone recommended Aspen Care. I didn’t even realise that live in care existed! The managers came out straight away and sat with my Mum and listened to her story. They were so caring and understanding.
When the care started, they bought the carer who was kindness herself. Mum was so well looked after and in the last couple of days, the support we received, and the skilled, respectful way Mum was cared for and listened to was wonderful.
I am so grateful they gave us that time. It allowed us to spend time with Mum without worrying about anything apart from saying goodbye.
My wife got increasingly to the stage where she needed more professional help than I alone could give her. At first we managed with help for an hour in the mornings and evenings, but after I went into hospital for a couple of operations, managing the rest got too much for me. We were put on to Aspen Live-in Care, and they have been a real godsend. All the helpers we have had from them have cheerfully fitted in and become ‘one of the family’, and their help is professionally skilled and effective. And they have managed for us to have one Carer, of whom we are particularly fond, as a permanent fixture, although always replaced by someone else we are glad to have when she is away. The help Aspen offer is first class, warm and friendly and to a very high degree of efficiency. We recommend them to others with the greatest confidence. (Rex Mason)
Aspen Live In Care have been looking after my elderly bed-ridden mother for over two years now. The service they provide is first class. Their carers are well trained, courteous and compassionate. They look after my mother’s every need and genuinely care about her well-being. The company is well organized and efficient. The handover from one carer to another is well supervised. Supervisors liaise with the GP and organize other services provided by the NHS. They are easily contactable in the case of an emergency. In all Aspen provide an all-round, worry-free care package which cannot be recommended too highly.